Get 5% off your first order if you sign up for text notifications
Featured Products
Testimonial
Michelle M.
Over the last few years, I've ordered several items from Ken and he never disappoints! I found Ken to be a talented craftsman and a creative woodworker. We've received numerous compliments from guests to the beautiful, custom designed epoxy wooden table that we proudly display in our house. The votive candle holder he made adds a touch of elegance to my room. He's a true professional!
Adam S.
Wonderful craftsmanship! The cutting board we ordered was such high quality and beautifully done. Fast service and packaged perfectly to protect it during shipping. The owner, Ken, is a great communicator and a pleasure to work with!
Kory S.
With Ken's woodworking projects, you're not just getting beautifully crafted pieces-you're receiving a bit of his creativity and dedication to quality. His commitment to excellent customer service and prompt delivery has been a positive experience. I will buy from him again.
Experience Castle Rock Wood Designs
Our Craftsmanship
At Castle Rock Wood Designs, we take great pride in our craftsmanship. Every wood design is carefully hand designed by Kenneth to ensure the highest quality. We use only the best, sustainable materials to create our products!
Get updates on my new wood designs!
Get 5% off your first purchase when you sign up for our newsletter!
Return and Refund Policy
Thank you for shopping with Castle Rock Wood Designs. We strive to provide the best possible experience for our customers. Please review our Return and Refund Policy below
Lost or Stolen Packages
- Once your order has been shipped, Castle Rock Wood Designs is not responsible for lost or stolen packages. The risk of loss passes to the shipping carrier upon delivery of your order to them.
- If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. We recommend checking with neighbors, your local post office, or the shipping company for further assistance.
- In the event of a lost package, you may be eligible to file a claim with the shipping carrier. We are happy to assist you with this process by providing necessary documentation, but we cannot issue refunds or send replacement products for packages lost in transit.
Return and Exchange Policy
- Returns and exchanges are accepted within 7 days of the delivery date. The item must be in its original condition, unused, and in the original packaging.
- To initiate a return, please contact our email to receive a return authorization.
- Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
- Refunds will be issued to the original payment method once the returned item has been received and inspected.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or issue a refund after receiving proof of the damage or defect.
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at Crwd2021@gmail.com. We are here to assist you!
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
Be the first to know!
Welcome! Get text notifications when I finish making a premium wood work design!